Privacy policy

PRIVACY POLICY

Overview. This Privacy Policy explains how MyOutlanderAdvent ("we," "us," "our") collects, uses, and discloses personal information when you visit or purchase from our store. By using the store you agree to this policy.

Information we collect. Contact details (name, shipping/billing address, email, phone); order and transaction information; payment information processed by our payment provider; account credentials if you create an account; and device, browser, and usage information collected automatically through cookies and similar technologies.

How we use it. To process and fulfill orders, communicate about orders, provide support, detect and prevent fraud and abuse, operate and improve the store, and — unless you opt out — send marketing communications.

Sharing. We share personal information with service providers who operate the store on our behalf (e-commerce platform, payment processors, shipping carriers, analytics), and as required to comply with law, enforce our terms, or protect our rights. We do not sell your personal information.

Fraud prevention. We retain order, device, and communication records and may use them to investigate and contest fraudulent orders, chargebacks, and policy abuse.

Cookies. We use cookies to operate the store, remember preferences, and measure performance. You can control cookies in your browser settings; some features may not work if disabled.

Your rights. Depending on where you live, you may request access to, correction of, deletion of, or a copy of your personal information, and may opt out of marketing. Submit requests to myoutlanderadvent@outlook.com. We may verify your identity before acting and will respond as required by law.

Data retention. We keep personal information for as long as needed to provide the store, comply with legal obligations, resolve disputes, and enforce our agreements.

Children. The store is not intended for children, and we do not knowingly collect information from children.

Changes. We may update this policy at any time; the updated version is posted on this page.

Contact. Questions about this policy: myoutlanderadvent@outlook.com.